1. Introduction
Welcome to Fur Kinship (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
When you place an order or contact us, we may collect:
- Name
- Email address
- Billing information
- Photos submitted for custom artwork
- Any messages, notes, or personalization requests you provide
2.2 Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and browsing behavior
- Referral links and interaction data
This information helps us improve the website experience and maintain site security.
3. How We Use Your Information
We use your information to:
- Process and deliver your digital artwork
- Communicate regarding your order
- Provide customer support
- Personalize your experience
- Improve our website and services
- Prevent fraud or unauthorized activity
- Send promotional emails or updates if you choose to receive them
4. Customer Photos & Uploaded Content
To create personalized artwork, customers may upload photos of themselves, pets, or other reference materials.
These uploaded materials are used solely for:
- Creating commissioned artwork
- Customer communication regarding the order
- Internal production purposes
We do not sell customer photos or personal artwork submissions to third parties.
With customer permission, we may showcase completed artwork for portfolio, marketing, or social media purposes.
5. Sharing Your Information
We may share limited information with trusted third-party providers that help operate our business, such as:
- Payment processors
- Website hosting providers
- Email and marketing platforms
- Analytics services
These third parties only receive the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable essential website functionality
- Remember user preferences
- Analyze website traffic and performance
- Improve user experience
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us directly.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain legal, accounting, or operational records
- Resolve disputes or enforce agreements
Customer-uploaded photos and artwork files may be retained for backup, portfolio management, or customer service purposes unless deletion is requested.
10. Third-Party Links
Our website may contain links to external websites or services not operated by Fur Kinship.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Continued use of our website after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a data-related request, please contact us at:
Email: cs@furkinship.com